Sendpoint: Merchant

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Brochure Brochure 
A distributed capture service solution for merchant and corporate points-of-presentment.

Customer acquisition and retention through merchant capture
Check 21 has leveled the playing field. Your institution needs a payments strategy designed to attract new commercial accounts and strengthen existing relationships. In today's competitive marketplace your institution must offer your customers the most convenient and cost effective corporate banking solutions and services. Sendpoint: Merchant will allow your commercial and merchant customers to streamline their operations and significantly reduce processing costs and improve productivity.

Studies show that financial institutions that successfully incorporate merchant capture into their commercial business offerings are generally viewed as a preferred provider of corporate banking services, giving them a distinct competitive advantage in the marketplace.

By providing a service model alternative, Metavante Image Solutions is giving many financial institutions an opportunity, for the first time, to capture all of the unique benefits of merchant capture. To provide valued commercial customers the ability to electronically deposit business checks to their DDA accounts without leaving the office. A solution designed to eliminate the transportation of paper deposits, electronically consolidate deposits from distant locations, improve cash flow, and reduce multiple bank relationships. Additionally, your commercial customers will no longer be tied to branch hours for current-day processing.

Sendpoint: Merchant is designed to serve businesses with single or multiple offices or retail locations in industries including insurance, healthcare, retail, property management and brokerages.

The migration to a merchant capture service is a growing trend among financial institutions. It arises out of the need to resolve an important issue - how to control pace and cost in line with increasing volumes? Sendpoint: Merchant allows you to align seamlessly with the changing needs of your customers. All this without the challenges of implementing and operating in-house software.

Sendpoint: Merchant puts you in control

Customer benefits
  • Accelerated funds availability - same or next day availability of funds as checks can be deposited immediately as they are received at the merchant site or point-of-sale.
  • Consolidation of accounts - elimination of multiple accounts simplifies reconciliation
  • Reduce trips to the bank - customers will no longer need to drive to a branch to make daily deposits
  • Reduced Errors - "direct send" eliminates re-keying and reduces posting errors and image quality assurance detects and repairs suspect images in "real time" as required
  • Less risk of returns and exposure to fraud - shortened collection cycle narrows the window for check fraud with faster authentication and earlier notification of potentially fraudulent items.
Institution Benefits
  • Reduced workloads and staffing - by truncating the flow of costly paper check processing
  • Accelerated time to market - through adoption marketing program, fulfillment, installation and support services.
  • Customer loyalty and consolidated relationships - providing simplification of banking relationships and allowing businesses to break geographic dependencies and consolidate their payments into a single preferred bank
  • Expanded reach - by allowing your institution to compete for "out-of-town" merchant and retail accounts that were previously not geographically viable
  • Expanded market share - attract new merchant / commercial business customers with a distributed capture solution based on "where capture occurs"
  • Strategic evolution - through Deposit Aggregation allows addition of other distributed capture points of presentment through common infrastructure and technology.