VisionRisk: Fraud Detection - Teller Alert

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Process exceptions as soon as they are identified
VisionRisk: Returns - Outgoing works with images and MICR from your initial capture or prime pass run to accelerate resolution of your host's Exception Item Pull (EIP) file as soon as it becomes available. VisionRisk: Returns - Outgoing is a check image-based application that allows you to start your exception work as soon as your core (Host DDA) application has identified any on-us exceptions in the initial capture run. Working with images and data from the initial capture pass, VisionRisk: Returns - Outgoing allows operators to reconcile exceptions from image, and determine which items to return, without having to wait for available sorter time for subsequent out-sorts on the physical items.

Designed for High-volume financial institutions, VisionRisk: Returns - Outgoing works in conjunction with virtually any existing check image capture platform. Simply provide the VisionRisk: Returns - Outgoing application with files of your exceptions, and Metavante Image Solutions will retrieve any needed images and data from your image capture platform, delivering the work to the correct decision maker for resolution.

Insufficient Funds, Overdrafts, Signature Verification, Unposted Accounts, Stops, Holds, Special Instructions and more can be handled with VisionRisk: Returns - Outgoing. All of your exceptions are delivered to the right decision maker, with all of the application information required, such as balance, account history, signatures and any other needed information. The system can even handle fraud suspects, seamlessly integrating the VisionRisk: Fraud Detection Suite, including customer-specific Positive Pay decisions.

VisionRisk: Returns - Outgoing allows you to determine what functions you need to implement. From only one exception type, to all exception types, to host exception flags you haven't yet thought of - all can be effectively processed with VisionRisk: Returns - Outgoing. If your host can flag an exception, VisionRisk: Returns - Outgoing can reconcile it. Entirely new review and decision operator work environments can be set up in hours, not days or weeks. Call Metavante Image Solutions and we will show your institution how using VisionRisk Returns - Outgoing will streamline all of your outgoing return decisions!

Advanced Features of VisionRisk: Returns - Outgoing:

  • One screen contains all of the information operators need for a given exception, when they need it.
  • Branches can see account history and insufficient items, decision makers can look at the back of the check for qualification information, unposted account work can start now without waiting for the checks to be out-sorted.
  • VisionRisk: Returns - Outgoing can have multiple cutoffs, so processing for different exceptions and regions can have separate timelines, including separate out-sort files for different exceptions

VisionRisk: Returns - Outgoing consolidates all the information bank personnel - even branch managers - need to make intelligent pay/return decisions and to quickly resolve exceptions