VisionContent: Lending

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VisionContent: Lending captures, stores and provides instant access to loan files and documents. All loan information is securely and electronically stored in a centralized repository, yet is accessible to qualified loan personnel at remote branch locations. With this highly focused, customizable tool that combines imaging, advanced capture, and browser-based technology, financial institutions can more efficiently manage loans and loan documents throughout the entire customer relationship.

What makes VisionContent: Lending unique is that it is designed to allow Lenders and Customer Service Representatives to get back to doing what they do best—helping customers borrow money. With this in mind, the interface is easy to use because the application is customized to capture and retrieve loan documents, and the features are designed to meet the distinctive requirements of a lending application, such as managing trailing loan documents.

With customer retention and profitability being key goals for successful financial institutions, it becomes imperative that your technology decisions:

  • Improve customer satisfaction
  • Streamline business processes
  • Increase productivity
  • Reduce expenses
  • Help improve bottom line results

Features of VisionContent: Lending:

  • Advanced tracking: Provides the ability to track and view guarantor, cosigner and co-borrower relationships.
  • Automated tracking of expired, missing, and trailing documents: Either through ad-hoc searching or the use of a scheduled report that can be automatically emailed to designated recipients.
  • Single customer view: Allows lenders to view all loans and documents associated with a single customer.
  • Multiple capture options: Loan documents can be captured at the point of origin using options such as branch capture, fax, ICR and OCR. These options provide immediate access to data.
  • OMR/Barcode recognition: Automates document recognition and indexing through the use of coversheets.
  • Information security: Allows you to restrict information access to only those people who need the information to do their jobs.
  • Audit: Allows administrators to track user activity and detect security violations.
  • Intuitive search: The streamlined search interface minimizes employee training time and decreases customer response time by enabling loan personnel to search for specific loan documents.
  • Browser-based client: Enables quick and easy installation with virtually no software install on the client desktop.
  • Core platform integration option: Access loan documents and other supporting information from within most core systems, loan servicing systems, and teller platforms – providing seamless integration for users.